When I try to print, my computer displays an error message or crashes.

• Try printing from another program to see if you can print anything.
  
  
• Try printing the same picture from another graphics program, for example, from Microsoft Paint.
  
  
• If another printer is available, try printing the same picture to it.
  
  
• Print a different picture to the same printer.
  
  
• Check the age of the printer driver. If it is more than one year old, contact your printer manufacturer and try to get an updated driver.
  
  
• If a new driver isn't available, remove the existing printer driver and reinstall it.